All-in-one CRM & Reputation Management

All Your Sale Automations & Client Management Done In One Place.

The all-in-one CRM & reputation management software for brick & mortar businesses. Reviews, messaging, payments, and growth — all from a single sleek dashboard.

Trusted by local businesses everywhere
Emerald Lab CRM dashboard showing analytics, messaging and reviews

Everything you need

All the tools your business needs in one place

Online Reviews

Automate your online reviews with a few simple clicks & respond to reviews.

Messaging

Manage messages with a single inbox for text, Facebook, Google, and more.

Webchat

Convert more website visitors into leads & sales conversations with Webchat.

Payments

Easy text-to-pay client invoicing. Simplify invoicing & get paid faster.

Missed Call Text Back

When you're away, auto-follow up via text so you never lose a customer.

CRM

Grow your audience & know where new leads are coming from — all in one platform.

Online review automation dashboard with star ratings

Online Reviews

Automate your online reviews

Improve your ratings, build your reputation, and get found online by sending review requests via text to recent customers, responding to and interacting with reviewers, and managing it all from a single inbox.

reviews
Unified messaging inbox across text, Facebook and Google

Conversations

Communicate efficiently with customers & leads

Reach your customers wherever they are with text messaging. Request reviews, connect with website visitors, collect payments, respond to Facebook & Google messages, and market to customers and leads — all from your app.

messaging
Text-to-pay invoicing dashboard with secure payment links

Payments

Get paid faster than ever

Collecting payments isn't anyone's favorite job. Make paying as quick and convenient as possible for your customers with a secure payment link delivered right to their phone.

payments
CRM audience growth dashboard with lead pipeline and growth charts

Growth

Grow your audience

Grow your audience and know where new leads are coming from with an easy-to-use CRM. Create an easy-to-navigate website to expand your business today.

growth
Drag-and-drop website builder dashboard with live preview

Websites

Build a website that converts

Launch a stunning, fast-loading website in days — not months. Our drag-and-drop builder lets you design beautiful pages, capture leads, and sell online, all optimized for mobile and search engines so your business gets found and grows.

websites

Book a Call!

Pick a date and time that works for you. We'll confirm your strategy session right away.

October 2026

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Available days

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Explore a better way for your business to grow

Join local businesses using Emerald Lab to automate sales, manage clients, and get paid faster — all in one place.

Get Started